Job review from Sean in Danielson, CT 06239 on 05/22/21

After living in my home for 2 years I realized that a new roof would be needed before the next winter rolled round. I had seen yard signs advertising Klaus Larsen roofing in my area so I thought I'd get an estimate. I requested a call back on their site and the next day I got a call to book an appointment with a salesperson to go over options. Two days later Tony arrived promptly and spent almost 3 hours going over every inch of the process after thoroughly inspecting areas of the house such as the crawl spaces in my attic (braver man than me) as well as walking over the roof surfaces to take measurements etc. It's almost a diservice to call Tony a salesman cause at no point did I feel he was persuading me to take their product but was genuinely confident and proud of the Klaus Roofing System. It was an easy decision to agree to go ahead with the work after I got my estimate which for the work that was to be done was extremely reasonable. After the product and installation demo (not calling it a sales pitch) I got a call a week or so later from RJ who was going to be the site foreman for the job, he arranged a date that worked explained the next steps and that the materials and a dumpster would be delivered before the day. Which they were without a hitch. Day of installation comes round and RJ and his crew of roofers arrived around 730 and set straight to work, they had everything they needed (all I had to supply was an extension cord). RJ kept me in the loop with any areas that once exposed had issues and that he was concerned with (140 year old house problems) but kept all additional costs to a minimum which I was extremely grateful for and through his and his crews dillingence I did not owe any more than what was previously agreed. Huge relief. By 4 o'clock the roof was complete and my yard free of debris. Contractors are often demonized cause 1 bad experience can sour your opinions of them but in my case I will champion Klaus Larsen roofing without hesitation: every person I spoke to or interacted with was professional, friendly, knowledgeable and understanding. I didn't feel I was being taken for a ride or ripped off and when you are parting with large amounts of money that is a good feeling. Thank you all again for the amazing job!