Roof Replacement Customer Testimonial from Kurtis S. in Middletown, CT

This review is for a roof replacement completed in July 2013.  I had forgotten to submit it and left it in the draft folder by mistake.  We received an original quote for a roof replacement from Klaus Larsen in 2012 when we first started looking into replacing the roof.  They were able to use that same quote for this work which made a really nice price savings over the four other quotes we received.  The business manager (Jeremy) arrived on July 12, 2013 for contract signing and told us that they could begin work the following Tuesday.  The original contract including a new ridge vent only covering the ridge over the breezeway between the house and garage.  We asked if it would be possible to add the same ridge vent to the main house as well so we could plug up the gable vents on the sides.  This was added to the contract on the spot and did not impact the timing of the work at all.  The contract was signed and we provided a $500 down payment.

Our house is a dormered cape with 45% pitch on the front.  The entire crew was outfitted with safety harnesses while they worked on the roof and they were very conscious of maintaining a safe work environment throughout the job.

The crew of six arrived right on time (7:00 AM) on Tuesday July 16th along with Klaus and got started immediately.  All of the materials they needed arrived shortly thereafter.  At this point we provided an additional payment covering 50% of the total cost.

The old roof was stripped off in less than two hours.  By 1:30 in the afternoon they had installed the drip edges, attached the ice barrier and underlayment and brought the new shingles to the top of the roof.  Because of the brutal heat they left at about 2:00 but not before cleaning everything around the yard to the point that I would allow the kids to play outside.

They were all back at 7:00 the next morning and again got to work right away installing the shingles and ridge venting.  By 2:30 they were finished and gone.  They left the breezeway and garage cleaner than we had it when they arrived and since the work was done we have not found a single nail or even an old piece of shingle.

A couple of days later the business manager arrived to do a walk around making sure that everything was complete and the work was satisfactory.  Here we provided payment to cover the rest of the contract.  There were absolutely no hidden fees or extra expenses.  Everybody on the crew was very polite, hardworking and made less noise than my kids do on a regular basis.

I would not hesitate to recommend Klaus Larsen and his crew to anybody in need of a roof, they are a pleasure to work with.  I would strongly encourage people needing a roof to a least bring them in for a quote to see how they measure up.  They provided us with valuable information about what was involved with a roof replacement and the options available to us.