Roof Replacement Customer Testimonial from Ellen C. in Mystic, CT

Excellent company! You can feel very confident about choosing Klaus Larsen for your new roof!
The home I live in is 22 years old and needed a new roof!  I contacted several companies for estimates. I was particularly impressed with Klaus Larsen from my first phone call all the way to the finished product! On the phone, I was greeted by a polite and professional woman who took my information and scheduled an appointment for the following Monday at 9:00 am.  At exactly 9:00 am Steve from Klaus Larsen drove up my driveway in a Klaus Larsen minivan equipped with a full functioning office inside! Steve and I walked around the house together and then he inspected the attic for leaks.  He went back out to the driveway, worked in his office, and within 10 minutes had an estimate for me. His estimate was much less than two other contractors had given me for the same work.  He also explained that their products are backed by a 50-year warranty! The price and the warranty are impressive but the professional way they do business was the deciding factor for me! They have an excellent system in place and they follow it!  
Shortly after I signed the agreement I received a personal video email from the owner, Klaus Larsen, thanking me for hiring his company. I thought that was really nice! The night before the roof was going to be replaced a large dumpster was dropped off in my yard.  The following morning at 7:00 the crew arrived ready to work!  They started by hanging large tarps to cover the house so that when the shingles are being torn off the house would not be damaged.  Next, all of the workers were on the roof taking all of the old shingles off.  They also replaced three pieces of plywood that had rotted over the years.  The crew never took a break! They worked from 7:00 am until 8:00 pm!  They brought all of their own supplies and never asked me for anything.  They were all extremely polite and extremely diligent!  When the roof was finished the crew stayed another 90 minutes cleaning my yard!  They went behind bushes and trees making sure they had picked up every last shingle and nail!  The foreman even went back up on my roof to adjust the satellite dish!  He stayed there until it was perfect!
The day after the roof was finished Klaus himself came out to my house! He walked around the property and inspected all of the work his company had done! He asked if I had any questions or concerns, which I did not.  I am so pleased with my new roof!  I highly recommend!!