Testimonials for Klaus Larsen LLC

I had the great pleasure of meeting Jeremy Minter for an evaluation of the owner's roof.  My client is the person who contacted you for this evaluation.  Jeremy is a wonderful ambassador for your company.  He is very professional & efficient. Very knowledgeable and knows how to interact with the client so that client fear is nonexistent.  I know that my client felt the same way.

Klaus and crew - You are the most amazing, generous, and giving group of people I have ever had the pleasure of being associated with. Thank you so much for the happiness you have brought to me and my family! Our new roof is safe, beautiful, and of quality work! The official Welcome Home celebration you gave us went excellent, everyone had a good time. Thanks again.

The salesman and work supervisor were knowledgeable, courteous, and answered all our questions. The crew arrived early in the morning and, after securing the huge netting to catch all the debris, started to remove the 2 layers of old shingles. They then started the new roof installation process while 2 other workers cleaned up. By 5:30 p.m. the entire new roof on the house and garage was completed and the property cleaned up.

I would recommend you guys. You did a great job and I was very pleased. 

They were very professional and good communication always. I could not have asked for any more. I would recommend them to all my friends and relatives. I was most satisfied with the workmanship, professionalism and communication.

The staff of Klaus Larsen LLC was professional, courteous, and mindful of the disruption that a roof replacement can create for a household. Their materials and workmanship are superior.

Jeremy arrived right on time and went right to work in a very professional manner.  When he had completed the inspection and caulking we had a delightful chat during which I asked him for his thoughts on the condition of our roof.  He said it was in good shape for its age and I had a couple of more years with it.  I asked him if he could send me a quote on replacing it as we like to be proactive in these areas.  Much to my surprise he sat in his car and printed me out a formal quotation and explained the entire replacement process to me.  You can usually tell the quality of a company by the quality of its representative and his presentation.  Let me tell you Jeremy is a fine representative who represents a terrific company.  I have since researched his company additionally and I am thoroughly convinced that they will be a great company to work with and I can assure you they will be at the top of my list when it comes to roof replacement time.  If you try them I am sure you will agree.

Fantastic, from start to finish!

This is a thank you letter to Matheno Bey (sales consultant) and Mark Kochiss (project manager). I had my neighbor talk to you because I’m hearing impaired and with the mask, I couldn’t read lips. You both took the time to explain step-by-step what was being done. Matheno, thank you for showing the person on my behalf the pictures and dealing with the insurance company. I’m still having a hard time with them. The person who talked to you on my behalf isn’t here. He won’t be around till September.Mark, the same goes for you. You also understood my condition and did the same as Matheno which meant a-lot. If only more people were like the both of you to show respect toward the elderly, and help as much as you can. Be proud of yourselves.

Material was delivered the day before. Roofing crew arrived early in the morning and worked very late in the afternoon. Could not quite finish in one day. They wanted to return early the next morning to finish. I asked them to come later and they did. One worker came back around noon and spent about 1-1/2 hours finishing the job. They used plywood sheets to put 'tents' over the shrubs to protect them when they ripped off the old roof.. Then installed tarps to contain the material that was removed. When they stopped on the first day the roof was completely sealed against the weather. They made many trips around the area with magnets to find nails. The area was very clean by the end of the day. The dumpster was removed early the next morning. The worker that arrived later that day to finish the trim removed any debris that he created when he left. The roof looks good.

Matheno Bey, I want to give you a big thank you for all you have done for me. Not many people would do what you’ve done for me. The insurance agent John called Aug 13th, said my claim was approved that I’ll be getting $6,340. Well, I got the check yesterday. I was so happy because one thing after another has been happening. I would call to thank you but my phone for hearing impaired is not working right. Thanks to you this is one thing I can have done. Some day I hope I’ll see you in person to thank you. May the angel watch over you, Sandra B

The company came out to do a roofing check - very professional, did not find any problems and did not try to sell me something I did not need.

I was very pleased with the roof and it was a professional job. Things went as expected and they were very easy to work with.  

I was most satisfied with the speed, and clean up. The crew was fantastic.

It was a good job and it was well done. You get value for your money. They are a very good company and they are customer orientated. They care.