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Testimonials

Testimonials for Klaus Larsen Roofing

Dear Mr. Larsen, I want you to know how pleased we are with the excellent service and quality of the project your company recently completed for us. Your sales consultant, Bill Guarnieri, was very knowledgeable and professional in explaining the product. I want to thank Stephanie Gilmour for all her assistance during the project. She was very helpful in keeping us informed on scheduling and very responsive to any questions we had. We were very impressed with the installation as well. Ralph was very helpful and responsive to any questions and resolved any issues that came up during the project. His entire crew was great and did quality work. I would refer Klaus Larsen Roofing to others needing the services you provide.
Lou A. of Clinton, CT
Wednesday, March 17th
Great workmanship and they did a wonderful job in cleanup.
Nick H. of East Hartford, CT
Sunday, June 14th
“Professional, trustworthy company with exceptional customer service (roof and gutters). We highly recommend them.”
John and Marsha H. of East Hartford, CT
Thursday, September 10th
We are very happy with our beautiful new blue-grey-black roof. The color is unique. No one else on our street has this bluish color. The job was completed in one day. The team was professional, dedicated, polite, and careful with details. Our neighbors were impressed with the talent of this team! Thanks to Ivan, RJ, and Ruben for providing us with a quality roof. We are very grateful for your hard work and dedication. After all, our house now stands out for its well-done roof.
Jacqueline H. of East Hartford, CT
Saturday, April 3rd
Very professional group. Gets the job done right and fast. Would recommend them to all my friends
Dennis J. of Windosr Locks, CT
Sunday, June 18th
They were very professional, clean, and they did great job. I am very happy with them.
Nick V. of East Hampton, CT
Thursday, May 4th
Klaus and his crew did a great job putting a new roof on my rental property.  His price quote was very competitive, especially the price for replacing any damaged plywood underneath the existing asphalt.  The house was very old and we discovered that nearly every single piece of plywood needed to be replaced due to old and rotted wood.  The fact that Klaus kept his part of his bid low and fair, he saved me tons of money compared to the other quotes I got. I liked everything about my experience with Klaus and I would have not problem recommending him.  In fact, I plan to use him again for my future projects.  
Kenneth B. of South Glastonbury, CT
Friday, September 21st
We had an excellent interaction and it came out well.  
Carl C. of South Glastonbury , CT
Monday, April 6th
I was most satisfied that they did the entire roof in one day. My yard was very clean at the end of it, and the roof was well done.
Robert B. of South Glastonbury, CT
Thursday, November 3rd
I would like to recognize the salesman, the owner, and the installation crew for their exceptional service. I was most satisfied with the installation and with their service. The people are professional.
Chen L. of South Glastonbury, CT
Wednesday, November 9th
The crew arrived promptly and went to work efficiently. Have not had ice and water paper on the roof before and I feel this adds to the protection. Clean up was great. Will use again if necessary???
Jay F. of South Glastonbury, CT
Thursday, August 8th
I had good experience. They were prompt and professional.
Kelly T. of Portland, CT
Tuesday, September 27th
To Whom It May Concern: It gives me great pleasure to recommend Klaus Larsen LLC for your roofing project. Here are the highlights of my experience with Klaus: In August 2010 I began getting quotes for a complete roof replacement, our home still had the original roof (1985) and it was time. Klaus came in with a competitive bid and was able to get on the job within a couple weeks. Additionally, he thought he could complete it in one day, while other contractors were telling me 3-4 days. In early September, Klaus and his crew showed up, stripped the old roof clean, and installed the new roof, in one day! They did a professional job, the roof looked great, and they did a thorough clean-up of the gutters/yard/driveway. My wife and I were very pleased with the job. The roof functioned fine throughout the fall, winter, and into the spring. However, about mid-June I began to notice minor water damage on the ceiling of my garage. After a particularly windy thunderstorm, significant staining in the garage ceiling appeared. I called Klaus and he was at my house that afternoon. Upon his inspection, he determined there was a material problem with the new shingles. They could easily be lifted up from the underlying shingle as if they had never bonded to each other. This probably explained the water damage only during windy rain storms. Klaus took total control of the situation, got the GAF area representative out to the house the next week, and removed multiple chingles for GAF to analyze. After about 2 weeks the analysis came back, GAF admitted the shingles were “marginally acceptable”, and offered various options for remedying the situation, none of which included replacement. I was more than disappointed with their offer (this was a new 30 year roof), but Klaus reassured me “you are going to get a new roof, I give you my word”. Sure enough, Klaus took control, twisted some arms and got the approval of GAF for a complete roof strip and replacement. We picked out a new type of GAF shingle, about a week later he had the new roof in place at no cost to us. He even went so far as to rearrange his schedule so they could do the replacement while we were on vacation. I recommend Klaus with enthusiasm, and given the opportunity would hire him again for future work. Sincerely, Tom G.
Tom G. of Glastonbury, CT
Friday, November 5th
Klaus Larsen LLC quoted replacing my roof.  The estimator was on time and after hearing my issues/concerns provided a detailed explanation on the job and construction procedures to address each issue.  He provided a quote on the spot.  I followed up with the estimator with questions after the quote and received immediate responses.  My job took two days and the removal of two layers of shingles off two roofs, 4 smaller overhang areas and flashing two chimneys.  I was on site for entire two days as I had a very bad experience in the past with a company so I am very guarded when it comes to working on my home.  The crew showed up 15 minutes earlier than promised both days.  The crew was friendly, courteous, and fast.  Klaus was on the job to oversee the beginning stages.  He too addressed all my concerns and offered insight/suggestions that were invaluable as we made cosmetic changes and the installation of new skylights that I was going to remove.  He is a perfectionist and is committed to the customer in providing what was promised and even a little extra.  When the crew left on day two, you would have never known the Larsen crew was there.  My job was not easy.  My neighbors were amazed at the speed and cleanliness of the job.  I recommend Klaus Larsen LLC for any roofing job.  Klaus delivered what was promised.
Steven L. of Glastonbury, CT
Thursday, October 9th
Good knowledge of product and installation procedure. The crew was enthusiastic, helpful, and appeared to know their individual responsibilities.  
Juri N. of Glastonbury, CT
Thursday, June 18th
Total testimonials : 298

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