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Testimonials

Testimonials for Klaus Larsen LLC

I am so impressed with the professionalism of Klaus Larsen Roofing. I was looking for a quote on a roof repair for some leaks and trying to decide if I should just replace the entire roof. O'neil was exceedingly kind and knowledgeable throughout the entire walkthrough. He took pictures, measurements, and inspected the interior attic where my leaks originate, then he worked up the quote within 10 minutes! Usually, I have a pro over and wait at least a day to receive a quote. Klaus Larsen's service is really top-notch and I so appreciated O'neil and his courtesy!
Elizabeth B. of West Hartford, CT
Thursday, July 29th
Testimonial Photo by Amanda D.
Amazing!  These guys are fantastic and I would highly recommend to everyone.  I needed a new roof - including rip off of 3 layers, all new wood deck, and ventilation. I did my homework and met with more roofers than you could imagine before choosing Klaus Larsen. After doing my own research and talking with the town inspectors on what was needed to properly install a roof with ventilation on my house (I have a difficult roof high, steep, original cedar shake, finished attic, no ventilation, etc.).  I was amazed to find how many roofers didn't really know their stuff - and were very pricy.  Jeremy came out to the house and was able to talk to me about my roof needs knowledgably (finally!) and blew the others out of the water. He knew his stuff and was even able to discuss different options with me, working with me to determine the best roofing solution for my house.  He didn't try to sell me more of a roof than I needed and listened to the issues that needed to be addressed.  Klaus Larsen used better quality products than others I met with, were able to do the job in less than half the time and they were more responsive than any other roofing contractor I dealt with.  Just when I thought it couldn't get any better than this, Jeremy gave me an estimate same day and they were less expensive. Yes, less expensive! I couldn't believe it. My roof was scheduled within two weeks. The crew showed up on time (or even a little early) and got straight to work.  The professionalism and skill of the team was incredible.  They worked tirelessly and meticulously the first day to get as much done as possible given the forecast for rain the following afternoon.  They brought a trailer for the garbage that was removed daily, handled all the permits and even brought their own bathroom.  The team was pleasant, helpful and left my yard immaculate.  The owner Klaus was onsite often and checked in with myself and the crew regularly.  I could not imagine a better experience.  They were so good in fact, my neighbor had them come and do his roof the next day!  If you need a new roof or a new roof repair call these guys immediately.
Amanda D. of West Hartford, CT
Saturday, September 6th
Everybody worked really well. The crew was phenomenal. They worked well together. They knew what they were doing.
James A. of Middletown, CT
Friday, July 24th
If you want your roof done right, this is the company: progressive shingle and nail technology, sound warranty, commitment to recycling, good communication, plus a roof done in one day.
Peter R. of Granby, CT
Thursday, November 8th
Very professional in all aspects-quality products-quality workmanship-delivered on time and finished on schedule.
Craig P. of Durham, CT
Sunday, September 16th
I first received a letter from my neighbor that he was considering using Klaus Larsen to install a new roof.  He had done his homework and received several quotes from different contractors.  My neighbor reached out to several neighbors and because of the number of people impressed with previous work done in the neighborhood, 13 neighbors signed on this year and received a group discount.  The letter described the differences between Klaus Larsen and other companies.  Also a detailed list of what is included in the quote. The salesman, Jeremy followed up with a visit to my house to see if I was interested.  We then set up an appointment.  Jeremy was on time, polite, professional and extremely patient.  He answered all of my questions.  I followed up several times by texting Jeremy with more questions and a change to my date for installation.  He was quick to respond. A large crew showed up early in the morning and the roof was installed by the time I got home from work.  They left the yard clean and had even brought their own toilet.  They promised a $1 for any nails found in the yard.  So far no nails.  My house is a two story, 3 bedroom colonial with 2 small dormers and one large dormer.  The total cost was $6810. Klaus Larsen the owner came the next day to run my charge card and was genuinely interested in how I felt about the process and the roof. This was a major decision on my side since I have limited funds with a son being in college.  To top that I am a single woman and have often had service companies or repair companies take advantage by upcharging after a quote was given and half way through a project with no way out.  I was extremely nervous about trusting another contractor.  I want to assure others in my situation or similar situation to not worry and feel confident about trusting this company. I will recommend Klaus Larsen to my friends and family without hesitation.
Susan M. of Newington, CT
Monday, May 5th
Klaus and his staff were very responsive and easy to deal with.  I first contacted Jeremy for a quote and he came by and gave me a good overall review of my roof.  He then sent me a written quote ontime for my review a couple days later.  I had some follow up with him for further details of the work and material.  i was busy with work toward year end and was planning to postpone the work till next year.  Klaus then contacted me and after some negotiation, I decided to have the roof done on 11/25.  I wasn't home at the time, but was told the work was done within a day.  They cleaned up the area well and the new roof looks nice.  I wish I had more color choices at the time, but the one I choose was looking good too, but I might have a better color if I had more choices.  I then received my warranty paper in the mail in about 2 weeks, and Klaus told me to keep it and call him any time if I had any issues with the roof. Overall I was satisfied with the work performed by Klaus and his company.
Bao L. of Newington, CT
Tuesday, November 25th
I was very satisfied. They were very timely and I was treated well, so that was relief. The roof is still great, a year later.  
Mike P. of Newington, CT
Monday, April 6th
Testimonial Photo by Charles W.
Klaus made a presentation that convinced me that he and his company were going to do an excellent job. I had a gut feeling and did not pursue other bids.
Charles W. of Newington , CT
Thursday, May 14th
I liked the presentation at the forefront. They were very good at explaining what the product and the process was. I really appreciated Audrey in the office. She was very helpful when I called several times.  
Heather P. of Newington, CT
Tuesday, December 8th
They did a wonderful job and completed everything in one day. They were very thorough.
Alexander M. of Newington, CT
Thursday, September 22nd
We had a roof put on and they did it one day. They came early and left late in the evening. The crew was organized nice and respectful to us and the property. They were very efficient. They clean up after and the yard looked cleaner than before. They are phenomenal and the crew worked like little ants. They were incredible.
Robert C. of Newington, CT
Wednesday, October 18th
They're great people and you can count on them. They do wonderful work and they know what they're doing.
Andy J. of Newington, CT
Friday, April 27th
He was so patient and kind. He knew what the issue was as soon as he walked up the driveway. I'm so grateful for him to come out.
Isabell M. of Newington, CT
Wednesday, August 19th
Luis and his crew did a fantastic job installing my new roof. It looks awesome. They arrived right on time and got right to work getting everything ready. Because of weather concerns on the day of the installation, there were actually two crews doing my roof and boy did they work hard in excessive heat and were finished when I came home at lunch time! I'm also very pleased with their excellent clean-up of my yard when they were finished. Great job everyone!
Deborah C. of Bloomfield, CT
Tuesday, August 23rd
Total testimonials : 280

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