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Testimonials

Testimonials for Klaus Larsen LLC

Excellent service from the first phone call to get an estimate all the way to the installation of our new roof! Tom Thompson was terrific to work with! Fabio was fantastic as the foreman for the job! We are exceptionally pleased.
Dena D. of Coventry, CT
Sunday, November 24th
Between all the quotes I received for my new roof, while Klaus did not offer me the cheapest, they offered me service I felt most comfortable hiring. Their service contract was detailed and straightforward while other businesses offered questionable contracts with questionable time frames for my new roof installation. Our salesman Ben was kind, honest, thorough, and precise. The price he quoted us was spot on and when the job was done we did not pay a cent over the quoted price. They started the roof installation within a few weeks of signing our contract and finished on a single business day. The team leader Diego was communicative, and very easy to work with. The warranty offered is an incredible deal that is hard to compete with. I would recommend Klaus Larson roofing to any friends and neighbors looking for a new roof.
McKenna C. of Coventry, CT
Wednesday, June 16th
Testimonial Photo by Anne A.
Klaus Larsen is an amazing company and did the work in 1 day. They cleaned up after themselves and did the work fast and efficiently. They did a great job.I would like to recognize, Kevin. He did a great job, as well.
Anne A. of Salem, CT
Tuesday, June 7th
Testimonial Photo by Salvatore D.
I highly recommend Klaus Larsen LLC in reroofing your home. Klaus's entire staff were very professional, helpful in answering all my questions and accommodating in working around my busy schedule. His team were very skilled in knowing what each of their jobs were on the project to ensure the job was done exactly as requested with no short cuts taken. 
Salvatore D. of Columbia, CT
Friday, July 15th
Testimonial Photo by Sal D.
The crew did over all a great job and they did it in a timely manner.  They were really team players, they worked together, and everything came out smoothly. I was very impressed.
Sal D. of Columbia, CT
Tuesday, December 20th
The job was done very fast. I was extremely pleased with how long it took them to do the job. I was satisfied with the fact that they explained everything to me. They were very knowledgeable. I would like to recognize John Shultz.
John L. of Lyme, CT
Tuesday, December 20th
Everything that Klaus Larsen advertises is what it is. No misgivings, just a wonderful experience.
Paul M. of Columbia, CT
Thursday, April 27th
Klaus Larsen LLC was great! Everything was done well.
Kathleen E. of Columbia, CT
Tuesday, November 7th
If you are looking for a new roof, they did my roof in January! Was a great experience from start to finish! I am fully satisfied with the job! Friendly crew. They know how to DO IT RIGHT. Thanks, guys.
Kim S. of Columbia, CT
Wednesday, March 31st
Found the company at the Mystic Marriott Home Show. Very professional display and representative. The crew were amazing. Hard working and very dedicated. Thanks for the great work.
James G. of East Lyme, CT
Thursday, December 29th
My initail quote was provided by Klaus Larsen, the owner.  He was very informative and professional and discussed his company, the products he sold and detailed the roof replacement installation process.  He answered all my questions to my satisfaction.  While I quickly felt comfortable with Klaus and his organization I was concerned that his quote was more than I intended to spend so I decided to shop around.  Klaus left me with an itemized estimate, documents regarding his company, brochures on the Owens Corning products and details on the warranty, a long list of references and a copy of his contractor license and insurance policy information. After shopping around I concluded that Klaus Larsen provided the best solution for the best price, best warranty and best overall reputation for quality service.  I had received one competitive quote that was $5000 higher than the Klaus Larsen quote with additional cost on a replacement of roof plywood if needed.  I learned that when replacing a roof once the shingles are removed it may be discovered that some of the plywood roof sheets need to be replaced due to water damage.  Many roofers quote without plywood replacement and with and additional cost for plywood replacement as needed.  The quote from Klaus Larsen for a total roofing system includes replacement of any and all plywood as necessary.  This eliminates the surprise of a much higher total cost than the original quote provided due to plywood replacement.  Upon deciding to go with Klaus Larsen I met with Jeremy Minter to sign a contract.  Jeremy was very professional and helpful and clearly the installation process and answered my remaining questions.  I was surprised that they were able to schedule to work so quickly and we agreed on a date for installation for the following week with an expectation to complete the job on my two story home in one and a half days.  Other contractors had estimated three to four days to complete the job. On the day of installation the crew was in my driveway around 7:10am and Klaus arrived shortly thereafter to review the work to be done and supervise his crew as they began removing two layers of shingles.  The crew of 8 used large tarps hung from the roof edge to protect my home and shrubs during the removal of the old shingles.  Two crew members stayed on the ground throughout the day keeping the yard clean and assisting the 6 other crewmen from the ground as required.  Within a few hours shingle removal was complete and the old shingles were loaded into a trailer and hauled away.  Next they replaced 20 water damaged plywood sheets and drilled venting holes in my soffits to improve air flow because my soffits had not previously been vented.  Once this work was complete 6 crewmen installed drip edges, OC underlayment, ice and water barriers, vent boots, chimney flashing, ridge vents and new Owens Corning shingles.  The crew was very organized, and worked very had throughout the day and did a quality job, better than I anticipated.  By the end of the first day the installation was complete and my yard was clean.  Klaus Larsen arrived around 5:00 pm to inspect the job and make certain that I was satisfied with all aspects of the job.  There was one remaining issue that needed to be addressed but the company was very responsive until the final issue was resolved to my satisfaction.  I knew from other reviews that they would do a good job but I was still impressed with the responsiveness and quality of their work.  I am very happy that I decided on an Owens Corning roof system and the Klaus Larsen organization to do the installation.  I have already recommended Klaus Larsen to a relative.
Donald P. of Lebanon, CT
Wednesday, August 20th
We needed the ridge vent and cap shingles on our roof repaired after some bad storms. They were able to fit us in between jobs and take care of us quickly. Very professional estimation process with clear options. Did a great job and left no trace that they were even there when done! Highly recommended.
Phillip G. of Lebanon, CT
Tuesday, August 25th
I am very satisfied with the design of the roof and the quality of the materials. Klaus was exceptional.
Marie R. of Lebanon, CT
Thursday, January 7th
Came out and gave an estimate that was competitive (April 2019). Showed up and installed on time and on budget. Nearly a year later (March 2020) I emailed them on a weekend about a minor repair, Lawrence sent me a reply on SUNDAY!!? that they would be out to repair tomorrow. Monday 7 am got an email from Audrey that the repair crew could stop before 930am, they arrived 9 am, the issue was repaired BY 9:30 am. Pretty amazin'!
Robert T. of Lebanon, CT
Monday, March 2nd
I highly recommend Klaus and his team as they install a top-quality roofing system and provide excellent service. From the initial sales call, the ease of scheduling, the day of installation where they cleaned so thoroughly, and the follow-up to ensure we are satisfied, they made it such an easy and pleasant experience. Oh and the roof looks great!!
Audra H. of Lebanon, CT
Friday, October 4th
Total testimonials : 280

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Proudly Serving Connecticut